Gamers Option (3) Limited Warranty
Gamers Option's warranty obligations for our Xbox 360 Modded Controller are limited to the information shared below:
Gamers Option, LLC warrants all Gamers Option brand controller for product defects in materials and workmanship under normal use for the length of (1) year after purchase.
If a hardware defect is apparent and a claim is submitted to Gamers Option within the warranty period, Gamers Option will either (1) cover the cost of a full repair (shipping and handling both to the customer and from the customer is to be covered by the customer), (2) replace the product with a new or refurbished equal product, or (3) provide a full refund (shipping fee's are non-refundable) equivalent to the original sale price.
EXCLUSIONS AND LIMITATIONS
Gamers Option's (3) year warranty applies solely to the parts used to "Mod" each Microsoft Xbox 360 Wireless Controller. This, in no way, covers any part of the controller or parts manufactured or used as part of the Microsoft Xbox 360 Wireless Controller. Only additional parts used along with the Microsoft Xbox 360 Wireless Controller will carry Gamers Option (3) year warranty.
Gamers Option is not responsible for damage caused from failure to follow instructions relating to the productís use.
This warranty does not cover: (a) to damage caused by use with non-Gamers Option products; (b) to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes; (c) to damage caused by operating the product outside the intended uses; (d) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Gamers Option or a Gamers Option Authorized Service Provider; (e) to a product or part that has been modified to alter functionality or capability without the written permission of Gamers Option; (f) to consumable parts, such as batteries, unless damage has occurred due to a defect in materials or workmanship; (g) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; or (h) if any Gamers Option serial number has been removed or defaced.
No Gamers Option reseller is authorized to make any modification, extension, or addition to this warranty.
OBTAINING WARRANTY SERVICE
For all warranty service and claims, we ask that you contact Gamers Option via email or telephone by sending requests to:
(810) 637 - 1761
Monday - Friday 8AM - 4:30PM
A Gamers Option representative will always be ready and willing to help with any warranty questions/concerns. Gamers Option's number one priority is customer satisfaction. We try to keep in contact with every customer within a 24 hour basis. We ask for your patients as we dedicate ourselves to each and every customer.
Gamers Option, LLC 1775 Medler, Commerce, MI, 48382,